The provider Cloudbet is likely to be a household name, especially for those who have dealt with sports betting in the past or are currently doing so. The enterprise as one of the first representatives the sport bets with Bitcoin made possible and the own Portfolio already some time ago by its own Casino range supplemented. This is not only equipped with numerous games, but can also convince with all sorts of small extras and a reliable provider. At the same time, there is no doubt that Cloudbet works seriously and properly. Whether we could collect still further positive experiences and where it possibly at present still a little with the offerer hakt, our test report shows our experiences with Cloudbet in the following once completely exactly shows still further.
Our experiences with Cloudbet
The industry of the Bitcoin Casinos is still enormously young, nevertheless Cloudbet has a certain advantage in relation to some competitors. The company has taken its first steps as a bookmaker for sports betting and has therefore already gained some experience. That makes itself quite noticeable in the Casino Portfolio, because the tastes of numerous customers are covered. Available in the portfolio are around 400 different games, which can be sorted into different categories. Fortunately, there is also no reason to accuse the provider of fraud or rip-off. The provider is equipped with a licence from the competent authorities in Montenegro, which means that it can be said in every respect that Cloudbet works seriously. If bets are placed, they are always completely secure.
Cloudbet in check: Fraud or serious?
A superordinate role in a test report plays the seriousness of the provider. Who plays, which would like to obtain naturally also profits. At the same time these profits are to be then in addition, surely disbursed and land reliably in the own hands. With Cloudbet there is no doubt about this. The company has not only been active in the industry for a few years, but can also convince with an official license. This is issued by the competent authority in Montenegro and thus clearly guarantees that the work here is serious and honourable. So there is no need for the customers to have any reason for concern at any time, especially as security is also guaranteed by further security measures. This includes, for example, SSL encryption, which is used to secure players’ payments and form entries with the provider.
Players can gain positive experience by taking a closer look at the portfolio. As responsible Provider Play’ N’ Go is called, which stands already for years for an enormously high quality in the industry. Thus the players can rely at any time on the fact with the offerer that here on absolute Top level can be played. The selection is also impressive, as there are around 400 different games available. These are divided into different categories, so that each customer should always find a suitable game for himself. The games are all played in an instant game variant, so that the games can be started completely without download.
The most popular games in the provider’s portfolio are the slot machines and slots. At the same time, however, the largest selection is also available here, as customers can choose between 208 different games. Included are both classic slot machines and modern video slots, all of which trigger great gaming fun. Classic games on offer are for example “Ace of Spades” or “Cash Splash”. New slots in the portfolio are “Burning Desire”, “Break da Bank”, “Boomanji” or “Book of Dead”. Another important part in this category are the jackpot slots, of which a total of 18 different games can be found. Of course, according to our experience with Cloudbet, there are also some well-known games represented here, including “At the Copa”, “Aztec Treasure”, “Good Girl Bad Girl”, “Greedy Goblins” or “Mr. Vegas”.
Of course the slot machines are not the only gaming options on offer. Instead, they also offer a very interesting selection of classic casino games. These include a whole range of table games, but also some video poker games. The offer is rounded off besides by Bingo and Keno, which are to be found amazingly likewise here. Probably the most classic game on offer is Roulette and, according to our Cloudbet test, is represented in the portfolio in nine different game variants. Of course, these include the games American, European and French. In addition, for example, the Multi Wheel Roulette is also available, which can be played with several boilers at the same time. The new game variant “Spingo” can also be found here.
Black Jack is currently offered in 25 different game variations. This includes not only the classic Black Jack, but also the Atlantic City Black Jack, Single Deck Black Jack, Spanish Black Jack or European Black Jack. In addition, there are a few more alternatives available in this category with various poker games or Baccarat. The portfolio is rounded off by 48 video poker games. This is a very good number of playing possibilities, especially since some well-known games such as Deuces Wild or Aces and Faces belong to it. In addition, a few modern video poker games are also part of the equipment, so that Double Bonus Poker, Joker Poker or Five Draw Poker can also be played without a problem.
In addition to the games in the regular casino, Cloudbet customers can also search for their luck in their own live dealer area. Altogether even seven different live areas are available, whereby each of the areas is occupied with completely own Dealern from a region of this world. So if, for example, you attach particular importance to an Asian game management, you can simply select the appropriate room. In all rooms different games are offered, whereby in the live center generally Roulette, Black Jack, Baccarat, Keno and Lotto are played. How high the respective limits for the games and at the tables are, always depends on the game variant. Basically this is to be evaluated positively in the test of course, because in this way also the inexperienced players can play with small stakes in the live area.
Purely from a technical and qualitative point of view there is no disadvantage to criticize in the live casino. The game management takes over the control with the greatest sovereignty and accordingly makes almost no mistakes. Beyond that the play runs fluidly, although with very valuable diagrams and representations one works. In short: Here genuine Casinoatmosphäre develops.
Neukundenbonus: 100% bonus up to 5 BTC
In order to let the own Portfolio stand also in the comparison with the competition still a little better, bonus offers for the new players are brought by most Casinos into being. Only rarely the customers come thereby however into the benefit of such a luxuriant bonus offer, as it is to be found with Cloudbet. All new players are rewarded here with a deposit bonus for their first deposit to the player account. For this the casino pays a bonus of 100 percent of the deposit amount, whereby a bonus amount of up to 5 BTC can be secured. For example, if an amount of 1 BTC is deposited, there will also be a bonus of 1 BTC. If you deposit 5 BTC, the bonus amount also increases to 5 BTC. Players do not need a bonus code or the like, as the first deposit automatically qualifies for the bonus offer. It is therefore important to note that the required minimum amount for the bonus offer is mastered. For this bonus offer it is only 0.01 BTC, which should be a real hurdle only for very few players.
Other than in many other casinos, the bonus amount at Cloudbet will not be credited directly to the qualifying deposit. Instead, points must be collected, which means that parts of the bonus amount can always be cleared. It is specified that with 800 points collected, 0.01 BTC will always be transferred from the bonus balance to the player’s account. The exact number of points collected depends on the stakes and scores of the games. Slots are rated highest, Black Jack lowest. Please note that the activation must be completed within 356 days after activation. If this is not successful, the bonus unfortunately expires.
Deposit and payout: Completely carefree processing
The Bitcoin is available at Cloudbet for processing the deposits and payouts. Here it concerns the only available payment method, so that for example PayPal, Neteller and Co. unfortunately cannot be used. In view of the numerous advantages of the Bitcoin this is however not further bad, because more simply the payments in the Casino could run off nevertheless hardly. If a deposit is made, only the minimum amount of 0.001 BTC is required. A maximum does not exist, so that Highroller can deposit here also equal a correctly large amount. Fees are not to be considered, likewise the payment is completely safe. A further plus: The respective deposit amount is credited to the player’s account within a few seconds. A long waiting time after the deposit does not have to be accepted thus.
Similarly rapidly goes the disbursement of take place, whereby here naturally also still the processing time in the Casino must be planned. Longer than 24 hours the completion of the disbursements should not require however likewise. Of course, the transactions are also only carried out using Bitcoin. At the same time however also here on fees is renounced. Limits regarding the minimum and maximum sums are however also set up. Payments are only possible from an amount of 0.001 BTC. However, there is also no payout maximum, which should accommodate the experienced players enormously. However, it is important to know that the casino keeps the customer’s money separate from the remaining assets. If an above-average amount is won in this way, you may have to wait a few days longer. In view of such a high profit, however, this can certainly be coped with.
Security and Regulation: Controlled in Montenegro
Lauto our Cloudbet test, the casino works with a license from the responsible authorities of Montenegro. Of course, the controlling authorities of the country have already scrutinized the company before granting the license and apparently could not discover any critical aspects. Beyond that in addition, the offer is still regularly controlled in the current enterprise in addition, whereby a fraud can be completely excluded. This is also supported by the fact that further security measures can be easily discovered at the provider’s premises. Convincing is for example the fact that the plays are examined in the Casino all together for the function of their coincidence generators. It is ensured in such a way that with the play luck decides actually and no manipulative attitudes.
Ebenfalls a clear indication for the fact that Cloudbet seriously works: The provider works with several accounts for the storage of assets. Concretely means: The money of the players is stored on another account, than the remaining funds of the casino. If, for example, there is a financial imbalance, the customer’s money can still be paid out. Here all security measures are fulfilled with bravura, whereby the customers can go at any time completely without hesitation to work.
Support and customer service: Help is available by mail and FAQ-area
In our experience with Cloudbet, there is still some catching up to be done in terms of customer service. The company offers 24-hour support, but only by e-mail. On a telephone Hotline or a live Chat is done thus so far still without. That is quite a pity, because especially the chat is very popular with many players. Small disadvantage for the E-Mail: As a rule, several hours have to be waited for an answer from customer service. So, to let a question be answered quickly at Cloudbet is unfortunately not yet possible. At least not in the direct discussion with a coworker, because in the FAQ range the customers can find quite fast the answers to a few questions.
In this connection it is to be noted that the FAQ range is offered only in English language. Exactly the same applies by the way to the discussion with the customer support, which can be accomplished likewise only in English. So the support offer is not yet perfect, even though the most important basics have already been created with e-mail support and an FAQ area. At least a somewhat faster alternative for contacting us would still be desirable.
Userability: Appealingly solved
We were able to make pleasing discoveries in our test report by taking a closer look at the usability. The entire website of the casino is optically very appealing, which is mainly due to the modern graphics and designs. In addition, despite the good look, the overview and control does not remain on the track – quite the opposite, because the structure of the menus and functions is also very simple and logical. At the same time, different categories and filters were used to sort the portfolio easily. In this context, the integrated search function should also be praised, as it makes searching for the different games much easier. If, for example, a customer already knows which game he wants to play, he can simply enter the title in the search field and reach his destination within a few seconds.
A small point of criticism is currently but of course still the language of the website. That is so far in English fixed and is not yet available in German language. Real disadvantages in the operation or navigation do not result from this however. Also the account opening runs perfectly problem-free and simply.
Mobile App: An almost perfect alternative
Noch once correctly plus points could collect the offerer in our test with its mobile play variant. A Cloudbet App of its own is offered, which the players can take up however perfectly without Download. That is because here on an optimized view of the homepage is built and not on its own program. So if you want to play one of the games with your smartphone or tablet, all you have to do is open the regular website in your browser. This is then optimized and displayed perfectly on the smaller displays of the end devices. Visually there is no reason to complain at all, especially as the design is almost a bit better than on the “normal” website. All areas of the mobile app can be accessed with just a few clicks, ensuring fast navigation at all times. In addition, the offer gets along without exaggerated loading times and errors, which is especially important for the game flow.
However, in the mobile portfolio there is also at least a very small point of criticism, since unfortunately not all games have been optimized for the app yet. Of the 400 games “only” about 90 titles are available, but the offer is constantly updated.
Fazit: Cloudbet can do something – and that really well
In our Cloudbet test there are fortunately only very few negative reviews to note. For example, the English language of the website and customer support is disturbing. However, this has to be coped with, as most terms have been international for a long time anyway. In addition, the range of mobile games could also be improved a little, with the provider taking over this part on a regular basis. So only the positive aspects remain – and Cloudbet has a lot to offer. The game portfolio is enormously large and has in different categories guaranteed also the play for the own taste in the offer. Worries are completely inappropriate, because the casino works with an official license of the responsible authorities of Montenegro. The players should also particularly like the welcome offer for the new customers, as it can bring in an amount of a full 5 BTC. The bonus requirements are also feasible, which makes the offer a really good offer. All in all, the positive experiences clearly prevail, which is why we can recommend the provider without hesitation.